LvdM
Lettie van der Merwe

1 reviews | Active since Jun 2023

08 Jun 2023, 12:46

BAD

Today we just had it we are phoning you people around the clock but now you must send some one capable out to come and have a look at our system, since you installed it, it never worked as it should I know that because my daughter also have the same system. This morning when I want to take a shower I was nearly shocked dead with 120V we complained about this since the installation, that was on the 25th January 2023. We are still waiting for a original COC certificate. Mrs van der Merwe, Johan van der Merwe, ***

0
Replies (1)
GoSolr
GoSolr's reply14 Jun 2023, 07:30
Official
Hi Lettie,

Sincere apologies for the level of service that you have received from our installation partners. We are continuously tightening up and streamlining policies and procedures to ensure a consistent level of service from all our teams.

A ticket has been logged with our team to follow up on your COC.

Regards,

Gosolr Team Management