LvdM
Lettie van der Merwe
1 reviews | Active since Jun 2023
08 Jun 2023, 12:46
BAD
Today we just had it we are phoning you people around the clock but now you must send some one capable out to come and have a look at our system, since you installed it, it never worked as it should I know that because my daughter also have the same system. This morning when I want to take a shower I was nearly shocked dead with 120V we complained about this since the installation, that was on the 25th January 2023. We are still waiting for a original COC certificate. Mrs van der Merwe, Johan van der Merwe, ***
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Replies (1)GoSolr's replyOfficial
14 Jun 2023, 07:30Hi Lettie,
Sincere apologies for the level of service that you have received from our installation partners. We are continuously tightening up and streamlining policies and procedures to ensure a consistent level of service from all our teams.
A ticket has been logged with our team to follow up on your COC.
Regards,
Gosolr Team Management
Sincere apologies for the level of service that you have received from our installation partners. We are continuously tightening up and streamlining policies and procedures to ensure a consistent level of service from all our teams.
A ticket has been logged with our team to follow up on your COC.
Regards,
Gosolr Team Management
GoSolr's reply14 Jun 2023, 07:30
Official
Hi Lettie,
Sincere apologies for the level of service that you have received from our installation partners. We are continuously tightening up and streamlining policies and procedures to ensure a consistent level of service from all our teams.
A ticket has been logged with our team to follow up on your COC.
Regards,
Gosolr Team Management
Sincere apologies for the level of service that you have received from our installation partners. We are continuously tightening up and streamlining policies and procedures to ensure a consistent level of service from all our teams.
A ticket has been logged with our team to follow up on your COC.
Regards,
Gosolr Team Management
