RW
Ryan W
1 reviews | Active since Oct 2024
18 Oct 2024, 19:53
Avoid GoSolr – Unresponsive and ***********
My experience with GoSolr has been a nightmare. After ignoring my request to install solar panels on the correct side of the roof, they left me with an underperforming system. I’ve tried to resolve the issue for months, but their customer service is non-existent. Despite promises of resolution, I’ve received no response for weeks. Their lack of accountability and professionalism is astounding. This company takes your money and leaves you with nothing but frustration. Stay far away from GoSolr!
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GoSolr's replyOfficial
21 Oct 2024, 07:51Hi Ryan,
Thank you for sharing your experience. We understand the frustration you've encountered with the installation and service process. The Support Team has already reached out to you and is actively working on resolving the issue with your system. We appreciate your patience as the matter is being addressed, and we're focused on ensuring that a suitable solution is reached as soon as possible.
Sincerely,
GoSolr Team Management
Thank you for sharing your experience. We understand the frustration you've encountered with the installation and service process. The Support Team has already reached out to you and is actively working on resolving the issue with your system. We appreciate your patience as the matter is being addressed, and we're focused on ensuring that a suitable solution is reached as soon as possible.
Sincerely,
GoSolr Team Management
GoSolr's reply21 Oct 2024, 07:51
Official
Hi Ryan,
Thank you for sharing your experience. We understand the frustration you've encountered with the installation and service process. The Support Team has already reached out to you and is actively working on resolving the issue with your system. We appreciate your patience as the matter is being addressed, and we're focused on ensuring that a suitable solution is reached as soon as possible.
Sincerely,
GoSolr Team Management
Thank you for sharing your experience. We understand the frustration you've encountered with the installation and service process. The Support Team has already reached out to you and is actively working on resolving the issue with your system. We appreciate your patience as the matter is being addressed, and we're focused on ensuring that a suitable solution is reached as soon as possible.
Sincerely,
GoSolr Team Management