CM
CLAUDETTE M

1 reviews | Active since Jan 2018

23 Jul 2025, 16:09

Akha Zokufha at Gosolr , Annual System Support and Other

Akha attended to more than one query that i had. Patient and very helpful. I did have to keep following up my annual maintenance as Sparki took a while to make contact, however i had constant communication and follw ups from Gosolr. In the end my annual service was done, and quickly and efficiently. Akha also followed up to ensure I was satisfied. I had some more technical information that I wanted to know, he was able to assist me effectively, although I do feel that I was not informed correctly at inception of the contract how everything worked by the person assisting at that time. Very satisfied overall and now fully understand how better to utilize my solar system. Thank You Akha.

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Replies (1)
GoSolr
GoSolr's reply24 Jul 2025, 11:18
Official
Hi Claudette

Thank you so much for your thoughtful review and for highlighting your experience with GoSolr and Akha in particular.

We’re delighted to hear that Akha was able to assist you with patience and professionalism across multiple queries. Your recognition of his follow-through and technical support means a lot to us, and we’ll be sure to pass on your kind words to him.

We also appreciate your honesty regarding the initial communication at the start of your contract. Your feedback helps us identify areas for improvement and ensures that all our customers are fully informed from the outset.

We’re glad your annual service was completed efficiently and that you now feel more confident in using your solar system to its full potential. Should you need any further assistance or have additional questions in the future, we’re always here to help.

Sunny regards,
The GoSolr Team