RS
Riaan Steven-Jennings

1 reviews | Active since Jun 2023

23 Jun 2023, 07:56

After Sales Technical Support

The system was working perfectly for two days, then issues started. Left in the dark, at the most unexpected and inconvenient times. Fortunately, Enrico from GoSolr was amazing with his support and assistance. No matter what time of night or day. Enrico, followed up, checked in, gave feedback and is prepared to help, anytime. You cannot run a solar business without 24 hour support. It seems as if the problem has been resolved. Thank you Enrico, you are an asset to the Technical support team. Keep up the Good Service.

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Replies (1)
GoSolr
GoSolr's reply23 Jun 2023, 08:10
Official
Hi Riaan,

We would like to thank you for the feedback as it is truly appreciated. 

It is always heart-warming when our team members go the extra-mile to deliver the service we strive for. 

This awesome feedback will be relayed to Enrico. We hope that your journey with us will continue to be of the level of service we strive for, for all our customers being existing as well as new. 

Once again thank you for the compliment. 

Regards, 

Gosolr Team Management

Best regards,