DB
David B

1 reviews | Active since Aug 2023

02 Aug 2023, 10:36

A great experience

I had a very good experience with the GoSolr team online and via telephone. They managed to go the extra mile for me to assist with wall mounted batteries, as the proposed spec included floor mounted batteries (a danger with my toddler running around). The pre-installation inspection and installation process was very well managed by Sparki Solar, and the installation team lead by Brian (from Sparki Solar) were excellent. They worked well, they were neat, efficient and ran the installation process quite independently and seamlessly. The product/service and overall experience with GoSlr was 5 out of 5 for me. To be more objective however, I guess it's a question of who they ultimately sub-contract to, in order to install the system. But in this case Sparki Solar were also excellent, so if you get a combination of these two companies - it's a clear winning formula!

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Replies (1)
GoSolr
GoSolr's reply03 Aug 2023, 09:56
Official
Hi David,

We are absolutely thrilled to receive your kind words and glowing feedback about your experience with GoSolr! Thank you for taking the time to share your thoughts with us.

Our team at GoSolr takes great pride in providing top-notch service and support to all our customers, and we are delighted to hear that we were able to meet your expectations both online and via telephone. We believe in going the extra mile to ensure our customers' satisfaction, and we are glad to know that our efforts made a positive impact on your experience. We are equally thrilled to hear about your positive experience during the pre-installation inspection and installation process. We always strive  to deliver seamless and efficient installations.

Your rating for our product/service and overall experience is the best compliment we could receive. At GoSolr, we continuously aim to improve, we always select reputable partners who align with our high standards to ensure the best results for our customers.

Wishing you many sunny days and the utmost satisfaction.

Regards,

Gosolr Team Management