AE
Andrew E
1 reviews | Active since May 2024
16 May 2025, 17:12
A call out of the blue.
On the 15th May I had a call from one of the Gosolr agents. He informed me my Solarman app was reading as "offline". I had downloaded the app from the play store a month before. I was unable to get it to work on my own. I was not concerned about whether the app was functional or not. The system appeared to be working well on its own and when the latest round of load shedding hit. I still had full power function. So it was a very interesting and a pleasant experience when Cheslyn called and helped me through the process of activating the app. I can now see my household power consumption. Thank you guys
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Replies (1)GoSolr's replyOfficial
16 May 2025, 18:11Hi Andrew,
Thank you for sharing this fantastic feedback! We’re so pleased to hear that Cheslyn was able to guide you through the process of activating your Solarman app, giving you full visibility of your household power consumption.
At GoSolr, we aim to be proactive – anticipating your needs so you can get the most out of your solar system. It’s great to hear that this approach made a difference in your experience.
Thank you for being part of the GoSolr family and for trusting us with your energy needs.
Kind Regards,
The GoSolr Team
The GoSolr Team
GoSolr's reply16 May 2025, 18:11
Official
Hi Andrew,
Thank you for sharing this fantastic feedback! We’re so pleased to hear that Cheslyn was able to guide you through the process of activating your Solarman app, giving you full visibility of your household power consumption.
At GoSolr, we aim to be proactive – anticipating your needs so you can get the most out of your solar system. It’s great to hear that this approach made a difference in your experience.
Thank you for being part of the GoSolr family and for trusting us with your energy needs.
Kind Regards,
The GoSolr Team
The GoSolr Team
