AV
Andres V
1 reviews | Active since May 2024
08 May 2024, 09:51
0 stars
Customer service team is incapable of doing their job, the technical team have no solar knowledge. Team leaders are not much help, just a bunch of people that don't know what they're doing and just working in hopes and prays.
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GoSolr's replyOfficial
08 May 2024, 09:59Hi Andres,
We understand the importance of knowledgeable and efficient customer service and technical support, and we acknowledge that we have not met this standard in your case. Rest assured, we take your concerns seriously, and we are committed to addressing and resolving these issues promptly.
We understand the importance of knowledgeable and efficient customer service and technical support, and we acknowledge that we have not met this standard in your case. Rest assured, we take your concerns seriously, and we are committed to addressing and resolving these issues promptly.
We understand the importance of reliable and knowledgeable support, and we are committed to providing a better experience moving forward. Your feedback helps us identify areas for improvement, and we appreciate your patience and understanding as we work to address these issues. We are here to ensure that your experience with GoSolr meets your expectations.
Thank you for bringing these issues to our attention.
Sincerely,
GoSolr Team Management
GoSolr's reply08 May 2024, 09:59
Official
Hi Andres,
We understand the importance of knowledgeable and efficient customer service and technical support, and we acknowledge that we have not met this standard in your case. Rest assured, we take your concerns seriously, and we are committed to addressing and resolving these issues promptly.
We understand the importance of knowledgeable and efficient customer service and technical support, and we acknowledge that we have not met this standard in your case. Rest assured, we take your concerns seriously, and we are committed to addressing and resolving these issues promptly.
We understand the importance of reliable and knowledgeable support, and we are committed to providing a better experience moving forward. Your feedback helps us identify areas for improvement, and we appreciate your patience and understanding as we work to address these issues. We are here to ensure that your experience with GoSolr meets your expectations.
Thank you for bringing these issues to our attention.
Sincerely,
GoSolr Team Management