Unprofessinal Services

I paid for my photos to be delivered and I sent a proof of payment on the 26/05/2015, on the 27/05/2015 I called and a consultant confirmed that they received proof of payment and the photos will be delivered to my address on the 28/29 -05-2015 but no photos were delivered on those days, I called back on Monday the 01/06/2015 I spoke to May Jane she told me the photos will be delivered the following day the 02/06/2015 I still have not received my photos yet, I am tired of lies that I get from Gordon Harris Photographic people I want my photos to be delivered, when they take photos they promise good service but they don't deliver any of that, they want us to pay them money and then suffer to get our photos, what bothers me is that they don't even call to tell the reason why they are not delivering I call all the time and they keep on lying to me .I WANT MY PHOTOS TO BE DELIVERED I AM TIRED OF WAITING SND BEING TOLD LIES EVERYTIME I CALL, I HAVE PAID FOR THE PHOTOS AND COURIER SO WHY CANT I GET MY PHOTOS, THOSE PHOTOS WERE TAKEN ON THE 30/03/2015 ITS 2 MOTHS ALREADY.