NT
Noko T
1 reviews | Active since Oct 2022
20 Nov 2022, 21:51
Unhappy Customer 😡
I am still waiting for my graduation digital pictures, which took place on the 21/July/2022. I was promised it would take +-30 days to deliver, it is now over 4 months. The only communication I received is an SMS stating there is a delay. I am not at all impressed with the services offered especially when I paid for all my pictures in full. I would not recommend using Gordon Harris Photographic services in the future if this is how they treat their customers.
Helpful (0)
Replies (3)0
Replies (3)
Gordon Harris Photographic's replyOfficial
21 Nov 2022, 06:53Good Day,
Ref ***
Please note that a few days after the sms was sent we did complete your order. You ordered digital copies of you stage and family forms and they were sent via email in two separate emails. I have resent them today as well. Do note that you must also check your spam folder as in some cases they do land in the spam folders because of the attached images.
Kindly let us know if you have not received them today. Our office number is *** and email is ***
Thank you
GHP Team.
Ref ***
Please note that a few days after the sms was sent we did complete your order. You ordered digital copies of you stage and family forms and they were sent via email in two separate emails. I have resent them today as well. Do note that you must also check your spam folder as in some cases they do land in the spam folders because of the attached images.
Kindly let us know if you have not received them today. Our office number is *** and email is ***
Thank you
GHP Team.
Gordon Harris Photographic's reply21 Nov 2022, 06:53
Official
Good Day,
Ref ***
Please note that a few days after the sms was sent we did complete your order. You ordered digital copies of you stage and family forms and they were sent via email in two separate emails. I have resent them today as well. Do note that you must also check your spam folder as in some cases they do land in the spam folders because of the attached images.
Kindly let us know if you have not received them today. Our office number is *** and email is ***
Thank you
GHP Team.
Ref ***
Please note that a few days after the sms was sent we did complete your order. You ordered digital copies of you stage and family forms and they were sent via email in two separate emails. I have resent them today as well. Do note that you must also check your spam folder as in some cases they do land in the spam folders because of the attached images.
Kindly let us know if you have not received them today. Our office number is *** and email is ***
Thank you
GHP Team.
NT
Noko T's updateReviewer Update
21 Nov 2022, 10:31I did not receive any email a few days after the SMS, I did check my spam folder and there is nothing there. Please note that I did receive the all my ordered digital pictures today in my email inbox. Thank you for your feedback.
NT
Noko T's update21 Nov 2022, 10:31
Reviewer Update
I did not receive any email a few days after the SMS, I did check my spam folder and there is nothing there. Please note that I did receive the all my ordered digital pictures today in my email inbox. Thank you for your feedback.
Gordon Harris Photographic's replyOfficial
21 Nov 2022, 13:37Thank you for your feedback. I am happy to hear you received the emails today.
Do remember that should you accidentally delete the images from your system, you are welcome to email or call us and we will gladly re-share them with you as we archive these images for you.
Enjoy your day.
GH Team.
Do remember that should you accidentally delete the images from your system, you are welcome to email or call us and we will gladly re-share them with you as we archive these images for you.
Enjoy your day.
GH Team.
Gordon Harris Photographic's reply21 Nov 2022, 13:37
Official
Thank you for your feedback. I am happy to hear you received the emails today.
Do remember that should you accidentally delete the images from your system, you are welcome to email or call us and we will gladly re-share them with you as we archive these images for you.
Enjoy your day.
GH Team.
Do remember that should you accidentally delete the images from your system, you are welcome to email or call us and we will gladly re-share them with you as we archive these images for you.
Enjoy your day.
GH Team.