Top class historic service

My daughter graduated in 1999. We never ordered the graduation photos at the time, due to some miscommunication! We found the passport-size samples of the photos, and took a chance to surprise our daughter, who has just had a birthday with the photos. We called and to our utter delight, found that the Photographers had not only kept the negatives, but reminded us that there were 2 years involved, 1999 and 2000 (for the second degree) When calling them, they listened patiently while we explained our needs, asked for an email (which we sent) and within 4 minutes we received an answer back that they have traced the photo negatives and would scan and email them shortly! This is, in today's business service environment, just great! I want to thank Kgomotso Lekalakala for her service oriented approach Willem Louw