AK
Akhona K

1 reviews | Active since Mar 2014

12 Jun 2016, 19:40

Paid for photos on 35th May, and still no deliver!!!

<p>I ordered my graduation pictures from Gordon Harris on 25th May 2016, and paid on the same day, sent them proof of payment via email. Then I called them to enquire as to how long it would take for me to get the pictures sent to me via email and post. They informed that it would take about 7 days. The date is now the 12 June and yet I have not hear/recieved my photos but they do have my money R500. I sent them an email last week, and no one has actually bothered to respond to the email. I have been very patient with Gordon Harris in this process, I want my photos ASAP as you promised or you can just PAY BACK THE MONEY!!!! THANKS... Very DIsappointed Customer!</p>

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Replies (1)
Gordon Harris Photographic
Gordon Harris Photographic's reply13 Jun 2016, 08:46
Official

Good Day,

I received your review and looked into your order.

We did receive your order via email on 25 May 2016; your order is in process and will be completed in the +/-30 working day turnaround time as stated on your order form. Which makes the due date the first week of July 2016 from the date your order is posted we advise our clients to allow 5-7 working days before collecting at the post office.

You will receive the completion notifications and your email with your High Resolution images shortly.

Regards,

GHP