SC
Semedi C
1 reviews | Active since Aug 2020
26 Jul 2024, 08:32
Inability to deliver on request, very unprofessional
Sometimes I cry when I think that I don't have memories of my graduation because this company promised us good quality photos but till today there's nothing. I am still waiting for my refund because they failed to deliver. Universities should know how unprofessional this company is. Wouldn't recommend it to anyone because they are unprofessional.
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Replies (1)
Gordon Harris Photographic's replyOfficial
26 Jul 2024, 09:39Good Day
Please note that I have gone through all our emails and we did not get a single email from your email address regarding any refund.
Your order however has been completed and communication has been sent out to you via email and sms.
Unfortunately, we are 10 working days behind schedule, I am happy to inform you the bulk of the photographs taken at your ceremony will be completed today.
Please note that I have gone through all our emails and we did not get a single email from your email address regarding any refund.
Your order however has been completed and communication has been sent out to you via email and sms.
Unfortunately, we are 10 working days behind schedule, I am happy to inform you the bulk of the photographs taken at your ceremony will be completed today.
We photograph each and every graduate on stage and you are welcome to order your photos on the day or afterwards. We keep the images for a lifetime.
To maintain this level of archive, we have a detailed admin process. Please be assured that we are working extra hours to address the backlog and expedite the process.
Our sincerest apology for the inconvenience
Gordon Harris Photographic's reply26 Jul 2024, 09:39
Official
Good Day
Please note that I have gone through all our emails and we did not get a single email from your email address regarding any refund.
Your order however has been completed and communication has been sent out to you via email and sms.
Unfortunately, we are 10 working days behind schedule, I am happy to inform you the bulk of the photographs taken at your ceremony will be completed today.
Please note that I have gone through all our emails and we did not get a single email from your email address regarding any refund.
Your order however has been completed and communication has been sent out to you via email and sms.
Unfortunately, we are 10 working days behind schedule, I am happy to inform you the bulk of the photographs taken at your ceremony will be completed today.
We photograph each and every graduate on stage and you are welcome to order your photos on the day or afterwards. We keep the images for a lifetime.
To maintain this level of archive, we have a detailed admin process. Please be assured that we are working extra hours to address the backlog and expedite the process.
Our sincerest apology for the inconvenience