LT
Lesedi T

1 reviews | Active since May 2020

08 Jul 2026, 09:10

**Disappointed with Gordon Harris Graduation Photo Quality**

I have always associated Gordon Harris with professional, high-quality graduation photography, which is why I was shocked by the experience I had this time.

I graduated on **14 May 2026**, and I paid **R450** for my stage photos. Unfortunately, the photos I received are of very poor quality. They don't appear to have been properly edited, the lighting and overall finish are disappointing, and the images simply don't look professional. To be honest, the photos I take with my iPhone look far better than the ones I paid for.

What makes this even more disappointing is that Gordon Harris photographed my UNISA graduation in 2024, and those pictures were absolutely top-notch. The quality was excellent, and I was genuinely impressed. Based on that experience, I expected the same standard this time, but instead I received photos that don't reflect such an important milestone.

Graduation is a once-in-a-lifetime moment, and these memories cannot be recreated. It's incredibly disappointing to pay for a professional service only to receive results that fall well below expectations.

Sadly, this experience has changed my mind about using Gordon Harris for future graduations. I will never pay for stage photos from them again. Instead, I would rather hire my own photographer after the ceremony, where I know I'll receive quality photos that are worth the money.

I hope Gordon Harris takes this feedback seriously and reviews their quality control processes so that other graduates do not have the same disappointing experience.

0
Replies (1)
Gordon Harris Photographic
Gordon Harris Photographic's reply08 Jul 2026, 09:51
Official
We are sincerely sorry to hear that you are disappointed with your graduation photographs, particularly as you have previously had a positive experience with Gordon Harris Photographic. 

We understand how important graduation photographs are, and we take comments regarding the quality of our work very seriously. We are currently reviewing your concerns internally and comparing your recent photographs with our production standards to better understand what may have contributed to your disappointment. 

One of our team members will be in touch with you directly to discuss the matter further and to see how we can assist in resolving your concerns. 

Thank you for bringing this to our attention. We appreciate the opportunity to investigate the matter and will do our utmost to address it.