Google Support Really Sucks.

Google SA and Google International has zero interest in their clients and rely on their unique Google Ads to milk advertisers of their money with hardly any back-up support. Ignoring previous difficulties in dealing with them just looking at a current issue. For 3 weeks now I cannot get any assistance from them. After they actually called to try assist from India the support agent is so *********** that they cannot even understand the very simple issue of re-activating an account. They promise to call back but never does. One cannot call the "usual" assistance number as they are using "Covid 19" as the excuse for zero service delivery. I am now on their Google SA support number *** holding now for 1 hour and 41 minutes. Still no answer!!! Support logs on their website gets acknowledged but that's where it ends. I have been a Google service provider for 10+ years and the service we get from Google is now at it's lowest. Incapable support agents with zero desire or skills to assist paying clients with support. I suppose that is what happens when you get this big and only chase the money. Google... you have a great product but your service is really pathetic. I earn a living providing advertising services to clients. Service is critical. You have really dropped the ball Google!!