Google Support Inquiry usless

I am so frustrated with your whole team right now. Either on the 22nd of June or the 23rd, I tried to log in to chrome on a new Windows install. As I tried to log in I was sent a 2 step verification prompt. Only clicking yes did nothing, so I tried again and it did nothing. After trying a few times I was blocked from logging in.

I contacted google Google Support Inquiry as I pay for google drive. It has been an endless explanation of my situation and solutions that are completely idiotic or just don't work. I have been chatting to support for TWO WEEKS now. and they are suggesting the same thing they did last week.

I am so angry with Goggle and your so called support. I do not feel like I have been supported in any way, just patronized.

They told me to turn off two-step verification (then what's the point of it) Sent me to a community-run support link that does not work, and if you read the comments you would be able to tell it doe snot work.

So why do you pay these people for what exactly, because they did not and could not help me? Is this not their job?