Goodyear Tyres
Unclaimed Business
|3|2 Reviews (last 12 months)|This business does not respond to reviews
Goodyear Tyres
Unclaimed Business
|3
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
3|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceTD
Thomas D
1 reviews | Active since Jul 2020
21 May 2026, 19:07
Great customer service and transparent infomation!
So, I recently wanted to purchase some specific Goodyear tyres for my car (Asymmetric 6), and went to shop around. My tyre size is relatively uncommon and there isn't much stock at the moment.. Went through all of the usual suspect tyre shops - and man.. what a nightmare..! People pushing for a quick sale with the randomest of stuff and honestly not being very helpful. I then decided to call Goodyear directly and to find out about their tyre availability in the country, instead of listening to any Tom **** & Harry snake-oil-salesman. The person @ the customer centre couldn't answer my questions, but immediately asked for my location (Western Cape) and recommended me to speak to Brent, their Regional Sales Manager. I contacted him directly and although he was travelling, he still checked internally about stock, availability, etc. Unfortunately the tyre i was looking for is not produced in my size, but it was so good to finally get a clear, honest answer from the source.. He gave me alternative solutions (which unfortunately won't work for me), but without being pushy and always remained respectful. What a breath of fresh air..! I ran 2 different sets of Efficientgrip2 (amazing comfort and outstanding longevity) on my previous car and are the reason why I came back to Goodyear, but this time with sportier requirements. Highly recommend their tyres and also commend their services and communication.
Helpful (0)
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Thomas D
1 reviews | Active since Jul 2020
21 May 2026, 19:07
Great customer service and transparent infomation!
So, I recently wanted to purchase some specific Goodyear tyres for my car (Asymmetric 6), and went to shop around. My tyre size is relatively uncommon and there isn't much stock at the moment.. Went through all of the usual suspect tyre shops - and man.. what a nightmare..! People pushing for a quick sale with the randomest of stuff and honestly not being very helpful. I then decided to call Goodyear directly and to find out about their tyre availability in the country, instead of listening to any Tom **** & Harry snake-oil-salesman. The person @ the customer centre couldn't answer my questions, but immediately asked for my location (Western Cape) and recommended me to speak to Brent, their Regional Sales Manager. I contacted him directly and although he was travelling, he still checked internally about stock, availability, etc. Unfortunately the tyre i was looking for is not produced in my size, but it was so good to finally get a clear, honest answer from the source.. He gave me alternative solutions (which unfortunately won't work for me), but without being pushy and always remained respectful. What a breath of fresh air..! I ran 2 different sets of Efficientgrip2 (amazing comfort and outstanding longevity) on my previous car and are the reason why I came back to Goodyear, but this time with sportier requirements. Highly recommend their tyres and also commend their services and communication.
0
Replies (0)PC
Philip C
1 reviews | Active since Aug 2018
16 Oct 2025, 14:27
GoodYear no longer honours Warranty?
It would appear from my current exprience with a problem Goodyear tyre that since pulling out of SA, they may be resistant to honouring warrantee/guarantee. Doesn't fill me with any confidence to buy any. I bought a pair of Goodyears only to discover after about 1 000km a persisting vibration. I reverted to the dealer who said it was a 'flat spot'. Remedy, swop types to rear of vehilce and drive for 10 000km. Well 10 000km is now up and the rear wheel is not safe to drive on. Reverted to dealer who approached Goodyear reps, who are incredbily difficult to contact; I was eventually given the number of Goodyear Tek Head (one Jade) who suggested I provide more photos and undertake a wheel alignment. This I've done. The alignment was underetaken by specialists who took one look at the tyre and commented that judging by the nature of the damage, the tyre was defective. There are no consistent signs of damage caused by alignment. Nonetheless an alignment exercise was undertaken and the results showed no adjustments were required to the alignment, cast, or camber, of the vehicle since all indicators are in specification. Goodyear Tek Head has looked at my amateur photos and declared an alignment problem. Two dealers and a speciast on physically viewing the tyre, all agree a defective manufacture. The tyre was made in Poland in 04/2022. Goodyear need to honour their warranty at 1 000km.
Helpful (0)
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Philip C
1 reviews | Active since Aug 2018
16 Oct 2025, 14:27
GoodYear no longer honours Warranty?
It would appear from my current exprience with a problem Goodyear tyre that since pulling out of SA, they may be resistant to honouring warrantee/guarantee. Doesn't fill me with any confidence to buy any. I bought a pair of Goodyears only to discover after about 1 000km a persisting vibration. I reverted to the dealer who said it was a 'flat spot'. Remedy, swop types to rear of vehilce and drive for 10 000km. Well 10 000km is now up and the rear wheel is not safe to drive on. Reverted to dealer who approached Goodyear reps, who are incredbily difficult to contact; I was eventually given the number of Goodyear Tek Head (one Jade) who suggested I provide more photos and undertake a wheel alignment. This I've done. The alignment was underetaken by specialists who took one look at the tyre and commented that judging by the nature of the damage, the tyre was defective. There are no consistent signs of damage caused by alignment. Nonetheless an alignment exercise was undertaken and the results showed no adjustments were required to the alignment, cast, or camber, of the vehicle since all indicators are in specification. Goodyear Tek Head has looked at my amateur photos and declared an alignment problem. Two dealers and a speciast on physically viewing the tyre, all agree a defective manufacture. The tyre was made in Poland in 04/2022. Goodyear need to honour their warranty at 1 000km.
0
Replies (0)