WA
William A

1 reviews | Active since Feb 2026

26 Feb 2026, 18:20

********* & Unprofessional

Dear Se**** @ Good Hope Tyres Brackenfell - 7 Brass Street

Thank you for your exemplary customer service and professionalism

It was really notable, your engagement our call prior to me visiting your branch and then to the “check” being done on my vehicle

I must add your transparency with me as a consumer and potential client is top notch, where you had the opportunity at two points to inform me of the price for “checking” You can not go around as an established company operating or handling consumers the way you did with me today

Knowing the cost of living in today’s day and age, you should be ashamed of the manner in which business was conducted by yourself within your business

You can simply not go ahead rendering a service or selling a product and not inform your client of the cost or price That is simply unprofessional

To clear any misconception, this is NOT about having to pay It is your lack of upfront communication!

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