Goodhope Tyres
Unclaimed Business
|3.9|20 Reviews (last 12 months)|This business does not respond to reviews
Goodhope Tyres
Unclaimed Business
|3.9
20 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Goodhope Tyres is mostly valued for long lasting, reliable tyres, competitive pricing and individual consultants such as Blanch, Khosi, Everlyn and Rito, who are described as friendly, patient and professional. Claims and telephone assistance also earn praise. However, several customers report serious service failures, including a wheel alignment at Woodstock that remained unresolved, an undisclosed inspection fee at Brackenfell, a missing wheel centre cap with no feedback, and humiliating treatment at the Parklands branch. Accountability and follow up after complaints stand out as the clearest weakness.
Performance(last 12 months):
Trustindex Rating
4.8NPS Score
-100Unlikely
TrustIndex
4.8
Ā
NPS Score
-100
Recommended: Unlikely
Review Distribution
3.9|20 Reviews
Oct '25 - Sep '26
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencePH
Pamella H
1 reviews | Active since Jun 2026
28 Aug 2026, 10:45
Chante Duplessis has no manners and extremely rude
I visited the Parklands branch this morning and left feeling humiliated. I was assisted by Chante Duplessis who told me to "shut up," put her hand in like she was saying speak to the hand and walked away. I warned her not to speak to me that way but she continued as if I was nothing. Truly degrading service. I will not be returning.
Helpful (0)
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Pamella H
1 reviews | Active since Jun 2026
28 Aug 2026, 10:45
Chante Duplessis has no manners and extremely rude
I visited the Parklands branch this morning and left feeling humiliated. I was assisted by Chante Duplessis who told me to "shut up," put her hand in like she was saying speak to the hand and walked away. I warned her not to speak to me that way but she continued as if I was nothing. Truly degrading service. I will not be returning.
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Fozia
1 reviews | Active since Jun 2026
12 Jun 2026, 13:20
I got the name wrong of the lady who help me this morning it's Everlyn Reddy of claims department
I got the name wrong of the lady who help me this morning it's Everlyn Reddy of claims department.She she is excellent in her service.
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Fozia
1 reviews | Active since Jun 2026
12 Jun 2026, 13:20
I got the name wrong of the lady who help me this morning it's Everlyn Reddy of claims department
I got the name wrong of the lady who help me this morning it's Everlyn Reddy of claims department.She she is excellent in her service.
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Mahavishnu
1 reviews | Active since May 2026
4 May 2026, 15:33
I personally was not...
I personally was not involved but my friends spoke highly.
Helpful (0)
|Replies (0)M
Mahavishnu
1 reviews | Active since May 2026
4 May 2026, 15:33
I personally was not...
I personally was not involved but my friends spoke highly.
0
Replies (0)P