Negligence at it's worst!!!

I had my first car wheels fitted at Goodhope tyres in Voortrekker road, Goodwood a couple of years back and loved the service. As I am a female, I trusted going to Goodhope Tyres and assumed that I would have my new wheels on my new car fitted perfectly. Unfortunately this was not the case, I initially went to Goodhope tyres last Friday to buy my new car some 17inch rims and tyres and was then told that they do not have the correct size to fit my car. I then left and managed to get the exact rim I wanted and returned to Goodhope Tyres to purchase a set of tyres and to have my rim fitted. Firstly, I got the impression that they did not like the fact that I bought my rims elsewhere (the attitudes was shocking), eventually after waiting 30 minutes for them to start on my car they had my wheels fitted. I had my old wheels stuffed in my car and drove off. I felt a massive vibration on my car and steering wheel and assumed that it was the weight of my old wheels (silly me). The following day I drove my car around and the vibration just got worse, I then took it to Goodhope tyres in grassy park as they were the only store open on the Sunday and believe it or not, I had to pay for balancing all over FOR NO REASON! and to top it off, I was told that it might be the spacers on my car that is too big, what a joke!! Let me cut to the chase here, turns out, my two back wheels was faulty and could not be balanced! BRAND NEW GOODYEAR TYRES SUPP****, FITTED, BALANCED AND ALIGNED BY GOODHOPE TYRES IN GOODWOOD! Take my word for it, this is a pathetic store with pathetic customer service! My recommendation? JANJIRA, JANJIRA, JANJIRA! They are a bit more expensive, but worth your safety and peace of mind! Goodhope tyres just lost a loyal customer and Janjira just gained one. :)