Gonubie hotel
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Gonubie hotel
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNM
Nonzukiso M
1 reviews | Active since May 2024
24 Apr 2026, 08:17
Complaint and want compensation
I wrote a review already but it was deleted on my side by mistake im writing it again regarding gonubie hotel ,I was treated very bad, the tap was not wrking,the toilet was also not wrking, I reported nd they gave me another room,it was the same, I asked fr iron so tht i prepare fr the next day as I was going to wrk, till the next morning I didn't receive the iron I went out like tht ,imagine I paid R1100 ,the lady tht ws at the reception said she will help me nd gv me everything I requested for but when I went to the reception there was noone.,I felt like I wasted my money ,it's very painful that you see that other people they give attention to but others they don't,I don't know what cause them to like that,I was very disappointed, because I left all other bnb and hotels trusting the. ,I paid R1100 for nothing
Helpful (0)
|Replies (0)NM
Nonzukiso M
1 reviews | Active since May 2024
24 Apr 2026, 08:17
Complaint and want compensation
I wrote a review already but it was deleted on my side by mistake im writing it again regarding gonubie hotel ,I was treated very bad, the tap was not wrking,the toilet was also not wrking, I reported nd they gave me another room,it was the same, I asked fr iron so tht i prepare fr the next day as I was going to wrk, till the next morning I didn't receive the iron I went out like tht ,imagine I paid R1100 ,the lady tht ws at the reception said she will help me nd gv me everything I requested for but when I went to the reception there was noone.,I felt like I wasted my money ,it's very painful that you see that other people they give attention to but others they don't,I don't know what cause them to like that,I was very disappointed, because I left all other bnb and hotels trusting the. ,I paid R1100 for nothing
0
Replies (0)SL
Sanett L
1 reviews | Active since Apr 2026
23 Apr 2026, 21:37
😤
My recent stay at Gonubie Hotel was extremely disappointing. The level of service was unsatisfactory from the start, with staff showing little urgency or concern when issues were raised. Several lights in the room were not working, which created an uncomfortable and inconvenient environment. What was most concerning, however, was the overall condition of the room. In my opinion, the maintenance standards appear very poor, and the room did not feel safe or properly cared for. Basic upkeep and guest safety should be a priority at any hotel, and unfortunately that was not my experience here. To make matters worse, the room rates are not what you would expect to pay for accommodation of this standard. The pricing does not reflect the poor quality, lack of maintenance, and disappointing service provided. I would not recommend staying here unless significant improvements are made to the service, room conditions, pricing, and general safety standards.
Helpful (0)
|Replies (0)SL
Sanett L
1 reviews | Active since Apr 2026
23 Apr 2026, 21:37
😤
My recent stay at Gonubie Hotel was extremely disappointing. The level of service was unsatisfactory from the start, with staff showing little urgency or concern when issues were raised. Several lights in the room were not working, which created an uncomfortable and inconvenient environment. What was most concerning, however, was the overall condition of the room. In my opinion, the maintenance standards appear very poor, and the room did not feel safe or properly cared for. Basic upkeep and guest safety should be a priority at any hotel, and unfortunately that was not my experience here. To make matters worse, the room rates are not what you would expect to pay for accommodation of this standard. The pricing does not reflect the poor quality, lack of maintenance, and disappointing service provided. I would not recommend staying here unless significant improvements are made to the service, room conditions, pricing, and general safety standards.
0
Replies (0)