Withdrawal ****

Am deeply disappointed and disgusted with their withdrawal options avaliable on their platform.From my experience, you can never withdraw your winnings as you wish, proving to me that it's not a fair gamble ,under normal circumstances on gambling platforms you should be able to withdraw your winnings with convenient options provided and they should be able to give you access to your funds as you wish unlike GOLDRUSH platform.

I requested for a withdrawal to be sent to me via FNB ewallet , instead they sent my withdrawal to their goldrush ewallet that does not allow you to withdraw your winnings as you wish., i followed all the steps on how to withdraw FNB ewallet ,i had to go to the FNB bank to investigate why my ewallet was not processing, i had to lodge a complaint with my network service provider only to find out that GOLDRUSH deliberately sent my withdrawal to their ewallet so that you are forced to buy their products like airtime and other staff that are advertised on their platform using their ewallet services, literally denying you to access your winnings through a method of your own choice. I spent more than two weeks chatting with their agents via their platform to assist me with my withdrawal or alternatively reverse my withdrawal back to my account ,their service was horrible and disgusting, I dealt with different agents on different occasions all displaying same bad arrogant attitude ,sometimes they would just leave me hanging on the conversation or disappear from the chat or simply close the chat without even assisting me. I needed my withdrawal desperately hoping it was an instant procedure, but I was left with confusion and disgust.there is no fair gamble with GOLDRUSH, you only play to buy airtime with your winnings otherwise forget the rest.