Most dissatisfied and feel like I was ****med

My problem is with another entity Using the same registration as goldrush *** They call themselves gamezone They do not allow deposit only vouchers They keep saying we made a mistake so we must must keep depositing They show your balance But ask you to keep paying into withdraw How can a registered business with the same registration number have two separate rules I have a balance to withdraw but am told I must draw in stages if I try drawing more I get downgraded Then I must deposit almost three thousand more to get to next level so I can draw R50 This is not legit or legal I think this should be stopped ******** people