PT
Pamela T

1 reviews | Active since Dec 2017

30 Sept 2024, 09:02

Goldrush Online Casino - Misleading ads & no customer service

I would like to warn people against using this website. In their advertising they offer as much as 200% welcome bonus based on your initial deposit, however they do not pay you any bonus. The only way to querynit is via their online bots, who tell you to wait 30 minutes & it will be loaded. Nothing happens, their advertised helpline telephone number does not work. One of the online "assistants" gave me another fone number which also proved dysfunctional. I sent in excess of 50 emails to their email support address which were not answered. I will be contacting advertising standards authority as well Gambling board, this online ***** must be stopped. People avoid them like the plague

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Replies (3)
Goldrush Online
Goldrush Online's reply21 Oct 2024, 10:47
Official
Dear Pamela
Thank you
We do not offer a 200% deposit match, but a double up which is 100%
We are happy to support further on *** 
PT
Pamela T's update22 Oct 2024, 10:44
Reviewer Update
Thank you for eventually responding. Please take note of the fact that ZERO % Bonus was received. Misleading propaganda once again from Goldrush. Thank you for proving my case on this public platform
Goldrush Online
Goldrush Online's reply22 Oct 2024, 11:58
Official
Hi Pamela
Let me double check for you
Please email me your User ID to *** and i will investigate this highly unique situation