GOLDRUSH ONLINE

I bought an Blu Voucher and uploaded it on Gold rush, but they did not credit my account accordingly. So I log into their assistance page and querie the transaction. Which I was then told to take it up with Blu Vouchers which I did immediately. Blu Vouchers informed me that Gold Rush has redeemed the voucher and gave me proof. I went back to Gold Rush and informed them about Blu Vouchers finding and share the proof with them. Since then Gold Rush are investigating it , claiming that they are awaiting a report from Blu Vouchers to proof the voucher was legit. After I give them proof of the voucher bought and the statement fromBlu where they have redeemed it, without crediting me.