RM
Romeo M

1 reviews | Active since Mar 2024

04 Mar 2024, 16:28

Online Betting

Goldrush are **** these people they always want to benefit, I redeem ott vouchers and place bet when I win and want to do withdrawals they freeze my account it now says I'm ristrected to action withdrawals. When I contact them they said I must provide proof of deposit for my ott vouchers, I did that then again they said I must call ott to provide me with greenslip as proof that I bought those vouchers from retail manual, I did that again they said I must provide bank statement confirming that I can afford to buy those vouchers and I did that but still they don't want to reinstate my account after I've provided all requested documents. Stay away from those people they always want to benefit alone but if you win they come up with stories just to avoid giving you your money Gold rush online betting is a ****

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Replies (1)
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Romeo M's update04 Mar 2024, 16:31
Reviewer Update
Even they agent/consultant they're so unprofessional they can't solve a simple matter everyone will be like will escalate the matter to relavate department the whole week same thing no feedback or solution I don't think the staff has been been trained for customer service