Missing deposit no resolution

Extremely disappointed with Gold Rush. I made a card transaction deposit on 04/06/2026 and I was immediately logged out of my account, right after the transaction was completed. When I logged back in, the funds were not reflected. I have repeatedly provided my transaction reference number and bank statement, yet I keep being asked for a Proof of Payment that does not exist for a card transaction. Still today the issue remains unresolved. Terrible customer service, poor communication, and no accountability. Based on my experience, I would not recommend Gold Rush. Big **** vibes 🚩