CB
Candice B

1 reviews | Active since Dec 2016

13 Feb 2026, 12:21

Dissatisfaction

have spoken to numerous agents and I get a different response every time.

I have explained over and over and sent a screen recording of my issue. I was playing Gates of Olympus when I purchased free spins. I won on the free spins and the system showed a credit on the spins. A message popped up say I won't x amount on the free spins. Congratulations that it will be paid in two hours!!

It's been days and the same message pops up when I go into gates of Olympus the credit runs up to the amount that I won and the message pops up.

Obviously because there's some sort of glitch and I didn't receive the credit yet. Or it would not keep doing that.

I wanted to keep playing with the winings but obviously could not because they message had read I would only get it in two hours days later I still haven't received it.

I have been told:

It will be credited in two hours Press continue it should credit It has been refunded I have used the winings It was bonus spins that I already used ( obviously I paid for it) & More...

It's very small winings but if I can't trust such a small issue to be resolved with such small winings what if I win bigger amounts and have bigger queries.

Done with Gold Rush Please close my account

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