unsafe service delivery

TOOK THE 23:45 GOLDEN ARROW LOST CITY BUS ON THE 14 MAY2015.THE ROUTE WAS CHANGED COMPLETLY.THE DRIVER WAS RUDE AND DROPED ME 4 BUS STOPS BEFORE MY STOP.ACCORDING TO MY KNOWLEDGE AT NIGHT U SHUD BE DROP OFF TO UR CLOSES BUS STOP,BT THIS BUS WAS A STAFF TRANSPORT.REASON THE DRIVER KNOWS HIS REGULAR PASSENGERS AND REFUSE TO DROP ME AT MY STOP WHICH IS PART OF HIS ROUTE.I COMPLAIN TO ONE OF THE INSPECTORS HE SAID HE WILL FIND OUT WHAT HAPPEN,BUT HE CALL BACK AND SAID THAT WAS HIS ROUTE SINCE NO ONE GETS OFF THIS SIDE OF TAFELSIG(CLOSE TO KAPTEINSKLIP STATION).I WAS VERY FURIOUS BECAUSE I HAVE TO WALK A LONG AND DANGEROUS ROAD.GOLDEN ARROW SHOULD SORT OUT THE ROUTES AND STICK TO IT DAY OR NIGHT TIME.ITS NOT A STAFF TRANSPORT ITS A PUBLIC TRANSPORT THERE TO DELIVER A SERVICE.