LH
Lauren H

1 reviews | Active since Jan 2012

23 Feb 2016, 07:49

UNRELIABLE

For 3 weeks now the bus coming from Bayview via chukker Road has been delayed very full to capacity sitting and standing or just drives passed. We are about 8 commuters that get on at Wetton circle and by the time the buses reach us they are way too full and they don't stop for us or they can accommodate us but just choose to drive passed. We are all at Wetton circle at 6 :05 every single morning and have just about had enough of this putrid service. Fairs go up and nothing improves. A new area has been built up in Pelican Park meaning loads more people travelling by bus and yet no extra buses are put on the route from Bayview to Cape Town via chukker road. As i travelled from Wynberg a week ago i noticed that 3 Golden Arrow buses were allocated to a high school... why is this so? Is it not important for people to get to work on time? Many commuters have said they they will take legal action against golden Arrow should they lose their jobs due to arriving at work late at the fault of Golden Arrow. Extra buses need to be put on this route or a bus leaving from just Pelican Park. 22 Feb and 23 Feb a male and female inspector stood at wetton circle and did nothing.

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Replies (1)
Golden Arrow Bus Services
Golden Arrow Bus Services's reply23 Feb 2016, 08:39
Official
Hello laurenmh,

We acknowledge receipt of your complaint which will be processed through our formal complaints system.