Unhappy passenger

21-22/5/15-This morning again the bus is extremely full, totally unacceptable, what is suddenly creating this full busses, I am of the opinion that there is a bus that doesn't pitch or the employment rate increased and therefore another bus is urgently needed.I have never stand in the bus, why??? Now I am not paying for a standing clipcard neither is all the other passengers, a annual increase occurs but no improvements is happening the passengers needs is not always met.I am a very unhappy passenger,Your urgent attention in this regards is required.<br> <br> 23/5/15 -I acknowledge the changes but what about us that is now affected by this changes, what provision will be made for the passenges traveling later.Await for a plan of action. Complaint EM3406: <br> Please be informed that the bus that use to depart at 06h00, was made earlier. It now departs at 05h50. Please accept our apologies if you were not aware of this change.Kind Regards,Golden Arrow Bus Services-