totally rude & bad attitude

I take the same bus everyday i get on at lanadowne and pay a certain amount the driver tells me rudely how can i pay that amount and refers me to the amount paid from claremont and tells me it is more to a nearer destination he looks at me with anger and helps other people clipping their cards while myself and 6 year old son stand and wait for my ticket. I tell him i take this bus everyday and pay that amount how can i now pay more if he doesnt know thw cost. He was flippen rude and really needs to go for customer service training and get a better attitude. I cant help he is a bus driver maybe get an eduation too I know my right as i too am in the customer service industry