Terrible Service

<p>I am unbelievably dissatisfied with Golden Arrow's services. I arrived at Golden Acre station awaiting a Rocklands bus. The Rocklands bus line is extremely long since the buses usually arrive in doubles. The first bus that was being boarded was filled and the second one that arrived was not following procedure and started boarding people from the back of the line. The third bus that arrived I had managed to board and the driver told me disrespectfully to get off saying that he does not accept 50(rands). I quickly ran to make change at the clipcard posts. When I had arrived back "in time", he just drove off while I was trying to board the bus. I then ended up having to take the peak bus paying double. I have been using Golden Arrow for years and never, have I ever come accross behaviour like I have experienced today with the driver of Bus no. 4201. </p> <p> </p> <p>I then contacted Golden Arrow's complaint line and they provided me with a reference number to the case. I asked when feedback would be provided and they said that there is unfortunately no time frame due to the amount of cases being dealt with. That should be enough to tell you that Golden Arrow is the worst Bus Service and have drivers with exceptionally bad manners. </p> <p> </p> <p>They take advantage because there is no other bus service that could accommodate more or less the same route as they do. This is only my opinion but I am 100% sure that there are other Golden Arrow Users that feel the exact same way as I do. </p> <p> </p> <p>Golden Arrow Must Fall!</p>