Stranded & highly upset

I am highly most definitely angry at the service i did not receive this morning. I called at 05h50 to find out about a bus. The person said that there is a 07h10 claremont bus from town centre via Rocklands . I stood at the bus stop from 7am until 7h30. A inspector came & said that the 7h10 & 7h40 bus is delayed but both busses are coming. At 8am the claremont bus came & drove right pass me. I called & called & called, each consultant I spoke to said that the 7h40 bus is delayed. I stood until 9am from 7am waiting for my claremont bus. My shift at work is at 9am & I just loss a day's pay.

Every weekend if it's not the Saturday then it's the Sunday I have issues with golden arrow & the claremont bus.

I am a dedicated passenger who abides by the new regulation in the bus wearing my mask & social distancing. But I am stranded & at loss of income when golden arrow doesn't even provide a full service for me.

it cannot go on like this I have a permit to travel to work as I work as a manager in a retail store. But I'm not even able to travel if golden arrow leaves me stranded.

Yours Not so Happy & impressed at all

Carmen Johnson