rude drivers

this morning 22 august 2018 a boy got on the bus and he was using a monthly ticket his ticket said Claremont to wynberg but he was getting on in rondebosch the reason he was getting on in rondebosch was because when he bought the ticket he said rondebosch but they didnt have rondebosch so the put clairmont on the ticket so the boy got on and the driver said this says claremont and the boy said i know it has always been like that the drive said we are in rondebosch on claremont the boy said yes but thats how they gave it to me then the driver said you stupid little boy dont take chances with me the boy said iam not i have always been getting on the reatreat station bus at rondebosch stop and the drivers always clip my card then the driver got mad and started saying mean things and even swore at the boy then the boy said ok i will hop off the driver didnt want to let him of then eventually he did but as the boy was getting of the bus moved and the boy tripped

time&date: 07:13 22 august wed 2018

the driver arrived ant rondebosch to wynberg that time

my request is speak to the drive or make him do another route because 1: the driver was rude and 2:he just left the child in the middle of nowhere not safe in the morning the whole day the child wasnt happy because of this