Pathetic Service - Golden Arrow bus number : 4357

<p>Good Day </p> <p>I have never felt this respected and humiliated in my life. I was on my way to Sanlan Centre from my son's school (Parow Valley Prep) when I took a 15h00 o'clock Village 3 bus number 4357. When I got into the bus, the driver who stopped a distance away from me was already mourning and shouting "sisi, ucinga ndiyadlala apha"?.. at the time I was not sure what he was referring to, but assumed he might be saying that because he could not see me stopping the bus because of the trees next to the bus stop. </p> <p>While driving he kept asking where am I getting off, which didnt make sense to me because I will press the bell when I'm about to get off. When he realised that I am using my interchange clip card and getting off in Sanlam Centre he again went on saying "ukhwela ibus for idistance encinci kangaka?.. yiyo lento udlala mos". I did not answer him in all this as I was and still in total shock by this. </p> <p> </p> <p>I was so offended by this experience especially with my son involved. I'm not sure what got him this upset and angry but I'm certainly this is no way to treat commuters and I urge for a sincere apology.</p> <p>I do hope that you ensure this does not happen again. I travel by bus 80% of the time and I have never experienced such.</p> <p> </p> <p>Yours Truly</p> <p>Sapho </p>