1 reviews | Active since Jun 2014
Pathetic Service
I'm so disgusted with Golden Arrow once again. I'm exasperated at the level of incompetence of this Company. I've been late thrice in one week due to a lack of city buses, 2 buses have not shown up for the past week or more I assume the drivers have resigned and taken the buses with them because there is no way in hell you can just take 2 buses off that root where as the 2 buses wasn't nearly enough for all the people currently. Now I have to wait 30 to 45 minutes for a freaking bus which is completely ridiculous. There came one city bus at 7:20 and it was so packed the driver never even stopped. Since 7 I only got a bus at 7:35. There will be a petition drawn up as people have started taking the taxi and train due to this. Awaiting to hear response that better be with a solution. As the rest of the people taking that root is awaiting to hear from you as well.
We acknowledge receipt of your complaint which will be processed through our formal complaints system.
We acknowledge receipt of your complaint which will be processed through our formal complaints system.
