NS
Nicole S

1 reviews | Active since Nov 2015

06 Aug 2016, 17:52

Nonchalant bus driver

<p>After a long day at work I get into a golden arrow bus only for the driver to tell me he has no change... my busfair was R8.50 and I paid him with a R20 which meant that he had to give me R12.50 change. Without me saying anything I waited for him to come up with a solution as I could see a bunch of R10 notes just laying there....but NO! He had the audacity to tell me that I had all day to me make change...bad service! Bad attitude! Golden arrow suppose to be the bus for us....How can he not have change? So embarrased I told him that he had to have change and I just got out the bus. </p>

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Replies (3)
Golden Arrow Bus Services
Golden Arrow Bus Services's reply08 Aug 2016, 08:53
Official

Please send the route you travelled and the time of the bus to

NS
Nicole S's update08 Aug 2016, 09:18
Reviewer Update

It was the Claremont to rocklands bus @ 19.10 (bus leaves) bus registration 297395. Thank you for responding.

Golden Arrow Bus Services
Golden Arrow Bus Services's reply08 Aug 2016, 10:03
Official

I logged the complaint and you will receive feedback. Your reference number is

HP5733.