PP
Pumeza P

1 reviews | Active since Aug 2017

04 Aug 2017, 08:36

Disgruntled Passenger

<p>The Sea Point Bus Number 709 arrived late this morning in cape town bus terminus . Furthermore the driver clipped the bottom numbers of more than 20 passengers when he was supposed to habve vlipped the top side of the Ticket. When the passengers realised what had transpired we went to the bus driver and told him what he had done and did not get a response from him so we called on the Inspector so he can sign our tickets or make a note ao that we can be able to go home this afternoon, The Inspector was totally callous abou the whole situation. The total disregard of how people are going to gp home was shocking. How are the school kids and some of us supposed to go home this afternoon? The Interchange ticket only allows a passenger to climb into the bus if the bottom number on the clipcard is not used. This goes against the company's mission of applying sound business principles and creating a future for the passengers as the passengers future was not taken into consideration. Some of us will not be able to work now as we will be worrying about how we going to go home this afternnon. GABS needs to ups**** their drivers and inspectors on internal communication s****s and problem solving and needs to set contigencies in place as to what meeds to be done when things like these happen hopefully try that they never happen again.</p>

0
Replies (0)