Disabled passenger stranded at remote bus stop

On numerous occasions I as a disabled person is left standing at a remote Golden Arrow bus stop. I stand with two crutches for more than an hour and two Golden Arrow buses pass me I have now resorted to standing in the middle of the road to stop them. Numerous emails have been sent and numerous screenshots on social media to no no avail Yassiem Abrahamse Denver Armstrong Are two of the managers my emails have been sent too