NB
Natalie B

1 reviews | Active since May 2011

18 Feb 2015, 09:52

****roaches / Condition of bus

I travel from Lotus River to Cape Town every day, 5 times a week and we continuously receive a really old bus that has broken seats or the bus rattles so much that you can barely hear yourself think!!!<br> <br> Yesterday was the pits! We were in bus 4133 and the bus was infested with ****roaches, there was a nest under one of the seats and this is not acceptable.<br> <br> Does the bus not get fumigated?? This is not acceptable as I pay hard-earned money for my ticket every week.<br>

0
Replies (1)
Golden Arrow Bus Services
Golden Arrow Bus Services's reply18 Feb 2015, 10:08
Official
Hello natalieb1,

We acknowledge receipt of your complaint which will be processed through our formal complaints system.