CG
Carlene G
1 reviews | Active since Sept 2012
04 Mar 2015, 13:25
****ROACHES
the hygiene issues on the busses are a disgrace. there are ****roaches on the busses and making the journey very unsavoury. this is a service one pays for and the reason people commute with Golden Arrow is because its much safer than the taxis and trains. they rather pay more for their safety but the hygiene seems much more better on the trains. on the 2nd March passengers were too afraid to sit in the bus due to not wanting ****roaches crawl on them or into their bags and belongings. this needs to be seen to by Golden Arrow.
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Golden Arrow Bus Services's replyOfficial
04 Mar 2015, 14:00Hello Carlyg,
****roaches are a problem throughout the Western Cape at the moment because of the heat - they love the buses because there are nice spaces for them to hide and passengers leave their food and drinks lying around when they depart which is pretty much a ****roach feast. Golden Arrow finds the presence of ****roaches and any other vermin on our buses unacceptable. To this end we comprehensively fumigate all our depots and buses. In summer we arrange for additional fumigations at regular intervals as an additional preventative measure. If a complaint about ****roach infestation on a particular bus is received between the fumigation periods, that bus is immediately pulled out of the system and fumigated again.
It is also important to note that a major contributor to the ****roach outbreak is the heatwave that is experienced in many parts of the Peninsula especially in the summer months - this has been confirmed by the health department. Passengers can assist us in eradicating this problem more effectively by removing any food and beverages brought onto the bus when they disembark.
If you spot these unwanted passengers please take the bus number so that we can have it refumigated asap
****roaches are a problem throughout the Western Cape at the moment because of the heat - they love the buses because there are nice spaces for them to hide and passengers leave their food and drinks lying around when they depart which is pretty much a ****roach feast. Golden Arrow finds the presence of ****roaches and any other vermin on our buses unacceptable. To this end we comprehensively fumigate all our depots and buses. In summer we arrange for additional fumigations at regular intervals as an additional preventative measure. If a complaint about ****roach infestation on a particular bus is received between the fumigation periods, that bus is immediately pulled out of the system and fumigated again.
It is also important to note that a major contributor to the ****roach outbreak is the heatwave that is experienced in many parts of the Peninsula especially in the summer months - this has been confirmed by the health department. Passengers can assist us in eradicating this problem more effectively by removing any food and beverages brought onto the bus when they disembark.
If you spot these unwanted passengers please take the bus number so that we can have it refumigated asap
Golden Arrow Bus Services's reply04 Mar 2015, 14:00
Official
Hello Carlyg,
****roaches are a problem throughout the Western Cape at the moment because of the heat - they love the buses because there are nice spaces for them to hide and passengers leave their food and drinks lying around when they depart which is pretty much a ****roach feast. Golden Arrow finds the presence of ****roaches and any other vermin on our buses unacceptable. To this end we comprehensively fumigate all our depots and buses. In summer we arrange for additional fumigations at regular intervals as an additional preventative measure. If a complaint about ****roach infestation on a particular bus is received between the fumigation periods, that bus is immediately pulled out of the system and fumigated again.
It is also important to note that a major contributor to the ****roach outbreak is the heatwave that is experienced in many parts of the Peninsula especially in the summer months - this has been confirmed by the health department. Passengers can assist us in eradicating this problem more effectively by removing any food and beverages brought onto the bus when they disembark.
If you spot these unwanted passengers please take the bus number so that we can have it refumigated asap
****roaches are a problem throughout the Western Cape at the moment because of the heat - they love the buses because there are nice spaces for them to hide and passengers leave their food and drinks lying around when they depart which is pretty much a ****roach feast. Golden Arrow finds the presence of ****roaches and any other vermin on our buses unacceptable. To this end we comprehensively fumigate all our depots and buses. In summer we arrange for additional fumigations at regular intervals as an additional preventative measure. If a complaint about ****roach infestation on a particular bus is received between the fumigation periods, that bus is immediately pulled out of the system and fumigated again.
It is also important to note that a major contributor to the ****roach outbreak is the heatwave that is experienced in many parts of the Peninsula especially in the summer months - this has been confirmed by the health department. Passengers can assist us in eradicating this problem more effectively by removing any food and beverages brought onto the bus when they disembark.
If you spot these unwanted passengers please take the bus number so that we can have it refumigated asap