Claim Authorised - Two weeks to wait for Cheque

I've registered a complaint against this individual but to no avail. Now instead of resolving and enhancing the client service,. Terrance has app**** another delay tactic to ensure that I really experience the worst service Golden Arrow has to offer.<br> We in a technology driven age were have you ever heard that a cheque takes two weeks to be issued where an eft takes less than 48hr to be in your account.<br> <br> I want Terrance manager to contact me immediately and arrange that this process be expidited to the end of business tomorrow!!!!!<br> Clinton