TP
Trey P

1 reviews | Active since Jan 2015

28 Dec 2015, 13:43

Billing Dispute

To Whom it may concern<br> <br> I would like stress my frustration with regards to my billing, Your bus driver did not have change for R100. he advised that I will get my money back the next day when get on. THEN HE TELLS ME NO i MUST GO TO THE DEPOT. Got to the depot they advise the driver did not report this and that I have to wait for investigation to be lodged I gave the ticket stui DROVE THERE AND THEY DIDN'T GIVE MY CHANGE AND i AM ****ED OFF.<br> <br> Feels like I am paying R100 for one trip to blackheath and that is polony, Also I have no correspondence<br> and you have my banking information

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Replies (1)
Golden Arrow Bus Services
Golden Arrow Bus Services's reply28 Dec 2015, 16:22
Official
Hello treyneli,

We acknowledge receipt of your complaint which will be processed through our formal complaints system.

Please let me know from where to Blackheath you traveled and which time and date you boarded the bus. This will help to identify the bus driver.

You can send the information to ***.