bad service

Good Day

Please assist I’ve just come from the Bellville terminal and I’ve been given a bad attitude by the staff specifically the inspector I was sold a wrong clip card on the 29th and I didn’t notice it until my husband had to board the bus from Parow yesterday after work that this route loaded here is incorrect and the lady who was assisting me is off today only coming back tomorrow and there was no one else who can assist me no manager no supervisor even though I have proof this is unprofessional to say that such a big company I was sent back and forth and no one can assist me I need this rectified to still before 5pm when my shift ends so I can go back to the terminal if I have to and this be rectified cause my husband need this clip card for work tomorrow already this inconvenienced us cause he had to board the bus late afternoon with cash that costed us R36 and today after work we will be paying a R36 still ill log this on hello Peter also if I don’t get assistance before 5pm as already this company inconvenienced me so much what's going to happen with the money we used for the two days while I've bought a clip card your service is unprofessional and pathetic !!! Bellville to say and that inspector who i was referred to

My number :***