The worst property management experience

I have had a problem with my electric DB board for the geyser since mid December. There was no answer at the office and the “emergency cellphone number” has been on voicemail since then till today. I eventually managed to report it and it took 4 days for them to send out maintenance with the lady on the phone saying “oh yeah by the way let me follow up with them” every day that I called. The maintenance never arrives when they say they will. Still waiting to have a hot shower after almost 4 weeks