Poor service from Goldburg Properties

To whom it may concern

I would like to place a grievance against Goldburg Property.

On the 27th i bought electricity to the amount of R400 from Goldberg and was not credited with the amount. On the 28th i send 3 follow up mails in order to find out what the matter is. Still i find no response. When i contact Goldberg directly Bunnang Mathibe the response is that we are offline. I fail to understand as to how that is my problem. And i fail to see why this was not communicated to us on the 27th or the 28th.

At 4:45 i phoned again to ask for my electricity and Bunnang said she will send it. At 5:38 we were send an invalid pin for electricity. When we tried to phone back The phone was put down in my ear.

I am sitting without the weekend and my food is going off.

I find this unacceptable and poor service.