NPS Score
-100
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Goldair
How is Goldair rated on Hellopeter?
Hellopeter has tracked Goldair across 56 reviews. Goldair hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Goldair? Write a review to help others decide.
Recent reviews (5)
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Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jul 2026
Goldair
Bought a Goldair kettle 3 months ago at the PnP in Pinetown and the handle came off, I couldn't find the slip and they didn't even want to exchange it for me, the supplier of Goldair customers service didn't want to help, even said it's because of my carelessness, don't buy appliances from PnP and don't even think of buying that bull ****pie brand called Goldair.
1 reviews | Active since Jul 2026
Goldair
Bought a Goldair kettle 3 months ago at the PnP in Pinetown and the handle came off, I couldn't find the slip and they didn't even want to exchange it for me, the supplier of Goldair customers service didn't want to help, even said it's because of my carelessness, don't buy appliances from PnP and don't even think of buying that bull ****pie brand called Goldair.
1 reviews | Active since May 2024
Goldair Fridge
I bought a goldair fridge online at pnp only to find out it's got only 1 year guarantee also the fridge was bought in April 2024. Now it's no longer working. Completely dead what a bad product and service from pnp
1 reviews | Active since May 2024
Goldair Fridge
I bought a goldair fridge online at pnp only to find out it's got only 1 year guarantee also the fridge was bought in April 2024. Now it's no longer working. Completely dead what a bad product and service from pnp
1 reviews | Active since Dec 2025
Goldair Diswasher
Bought the dishwasher in July 2022. The racks started to rust and can not find any replacement racks. And do not get any answers from Goldair South Africa on this. DO NOT buy Goldair dishwashers
1 reviews | Active since Apr 2021
Goldair Glass Toaster and Kettle
Terrible after sales service. Bought a glass toaster and kettle combo set in May last year and within 3 days I noticed the toaster was not heating evenly. Only ro realise the top element was not working. I went back to the retailer, Pick n Pay Hyper Kolonnade Retail Park and requestes a repair failing which I wanted a replacement. The retailer went wuiet on me. The store is quite far from me so I couldn't just pop in there every few days to bother them. Every time I went the repair person was not in, or had just left to go home. When i eventually found him close to a year later they said they would let me know. I'm still waiting. They want to refund but that is not what I asked for. I even said if they cant replace the element they should return the toaster and I'd look for an element and a repair person who could do the repair for me. No luck. Im still waiting for a reply. By that time the kettle had also started giving issues with the lid not closing. It then started closing again but the seal was not great. Overall terrible products and even worse after sales service. My advice is no buy these products especially since there is no official manufacturer's agent in South Africa. It feels as though the Australazian company who sells these, CDB, has found a market to dump their cheap products in South Africa.
1 reviews | Active since Apr 2021
Goldair Glass Toaster and Kettle
Terrible after sales service. Bought a glass toaster and kettle combo set in May last year and within 3 days I noticed the toaster was not heating evenly. Only ro realise the top element was not working. I went back to the retailer, Pick n Pay Hyper Kolonnade Retail Park and requestes a repair failing which I wanted a replacement. The retailer went wuiet on me. The store is quite far from me so I couldn't just pop in there every few days to bother them. Every time I went the repair person was not in, or had just left to go home. When i eventually found him close to a year later they said they would let me know. I'm still waiting. They want to refund but that is not what I asked for. I even said if they cant replace the element they should return the toaster and I'd look for an element and a repair person who could do the repair for me. No luck. Im still waiting for a reply. By that time the kettle had also started giving issues with the lid not closing. It then started closing again but the seal was not great. Overall terrible products and even worse after sales service. My advice is no buy these products especially since there is no official manufacturer's agent in South Africa. It feels as though the Australazian company who sells these, CDB, has found a market to dump their cheap products in South Africa.