CR
Clive R
1 reviews | Active since Dec 2023
07 Dec 2023, 10:34
Wasted time and money
What a disappointment. Firstly was unable to reach anyone on the telephone. Eventually booked online only to arrive inside the theme park and be told all rides would be offline for half the day. Don't waste your money on gold reef!!!!!!!!
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Gold Reef City Casino's replyOfficial
02 Jan 2024, 10:15Thank you for taking the time to provide us with feedback. We are sorry that you had an unfavorable experience at our Theme Park. Unfortunately we had power cuts that were beyond our control on that day, a reschedule or refund option was offered to all the guests who had booked. We value your patronage and we apologize that this has caused you to have a negative experience.
Gold Reef City Casino's reply02 Jan 2024, 10:15
Official
Thank you for taking the time to provide us with feedback. We are sorry that you had an unfavorable experience at our Theme Park. Unfortunately we had power cuts that were beyond our control on that day, a reschedule or refund option was offered to all the guests who had booked. We value your patronage and we apologize that this has caused you to have a negative experience.