Unexpected Great Service!!!

<p>I was at the Casino on the 02/07/2017 at the blackjack tables some time after 14:00PM there was a system malfunction with the progressive Jackpot which had to put the game on hold in the entire casino for about 30-40mins. We requested for a waiter numerous times but no waiters were available. The SUPERVISOR of the section I was playing at Mr Thabo Khoza took matters into his own hands and went to get drinks for myself and all the other players at the table I was playing at. He came and delivered the drinls personally. This to me meant I was important to him as a customer and him as a senior staff memeber was willing to satisfy me as a customer while the company was having a problem with their systems. I commend GRC for employing such an asset to their organisation.....it was really refreshing to feel important as a customer. Thank you Thabo Khoza you roc****!</p>