Toilet staff who did not want us to use the toilet.

My mother always goes to Gold Reef City for their Club 55 thing they have going on every Tuesday. The problem arised when she had to use the bathroom. She has a knee problem so she’s forced to use the disabled toilet. #BlackFriday. The lady that was working by the toilets refused to unlock the toilet because she wasn’t using a wheelchair or walking stick. Had to ask for the manager who just came and opened up without even asking any questions.